FAQ

Find a rental, choose your dates and number of guests, and click "Request to Book". Enter your details and choose how you'll pay. Your dates are held while we wait for your payment.

We accept Zelle and bank transfer (ACH). After you request a booking you'll see our payment details, the exact amount and your booking reference. Please include the reference with your payment. There are no card payments on this site.

Your dates are held for 24 hours after you request the booking. If we haven't received your payment by then, the booking is cancelled automatically and the dates are released. We'll email you a reminder before that happens.

As soon as we receive your payment we mark the booking as paid and email your confirmation, together with the property address and check-in details.

No. You can book with just your email address and view your booking any time from the link in your email or the "My Bookings" page. You can also create an account if you prefer.

Please see our cancellation policy page. Refunds, where they apply, are handled directly by our team. Read the cancellation policy.

We handle guest bookings and payments, coordinate professional cleaning between stays and take care of light maintenance.

Our management commission is 26% of each booking's rental amount (nightly rate and cleaning fee). You receive the rest.

Add your Zelle or bank details in your owner dashboard. We send your share for each confirmed booking and mark the payout as paid in your Earnings tab.

Yes. Block the dates you need in the Availability tab of your owner dashboard and guests won't be able to book them.